Features
One dialer. Every tool your floor needs.
DialGame.AI replaces the patchwork of dialer, leaderboard, lead manager, payout sheet, QA tool, and motivation engine with one focused platform.
What this replaces
Six line items on your invoice. One platform.
Everything below is a bill most floors pay separately. On DialGame.AI it's included in the per-agent rate.
What most floors pay for separately
What it typically costs
Included in DialGame.AI
Dialer platform
Per-seat subscription + minute overages + support tiers
Included
Lead management / routing
Separate subscription
Included
Contest & leaderboard tool
Separate subscription
Included
QA scoring tool
Separate per-seat subscription
Included
Reporting / BI layer
Separate subscription or analyst hours
Included
DID provisioning
Separate usage-based bill, per-number fees
Included
Market pricing varies by vendor and contract — your invoice is the only number that matters. Send it and we'll break it down line by line.
Live Operations Dashboard
- Real-time campaign stats
- Agents online · dials · contacts · sales
- Posted leads & abandon %
- Hopper count & leads per hour
- Man-hours · disposition breakdowns
- Sales window & production scoreboard
- Live refresh indicators
- AI daily huddle summaries
- AI Coach real-time objection handling
Floor Monitor
- On-call, ready, paused, wrap-up, logged-in
- Needs-attention alerts
- Long-pause detection
- Live queue visibility
- Abandon monitoring
- Broadcast tools & agent inbox
- Supervisor visibility for remote + in-office
Leaderboards
- Today · week · month · lifetime
- Top 3 spotlight cards
- Agent points & event counts
- Progress bars & rank history
- Cross-floor competition
- Remote-friendly culture building
Timesheets & Productivity
- Agent active count
- Billable hours · talk · wait · disposition
- Billable + non-billable breaks
- Idle tracking
- Logged total
- Sort by most billable hours
- Coaching & productivity analysis
Payouts
- Coin-to-dollar conversion
- Agent-level payout table
- Earned · spent · net coins
- Total payout & monthly views
- Exportable payout records
- Commission, bonus, store credit, or custom reward models
Coin Activity Ledger
- Every coin-changing event logged
- Earned · spent · net coins
- Agent · source · label · campaign · lead
- Filter by agent or source
- Export CSV
- Transparency, auditability, trust
Predictive Dialing
Smart pacing across multiple campaigns.
Scripts & Flashcards
Real-time rebuttal cards for agents.
Lead List Management
Upload, scrub, assign, monitor depth.
Reporting Suite
Production, payouts, posting, QA.
Start Here
How many of these are on your invoice right now?
Send us a recent invoice from your current provider. We'll break it down line by line — seat fees, minute overages, DID charges, support tiers, add-ons — and show you what the same floor runs on DialGame.AI. No obligation, and your invoice stays confidential.