One dialer. Every tool your floor needs.
DialGame.AI replaces the patchwork of dialer, leaderboard, lead manager, payout sheet, QA tool, and motivation engine with one focused platform.
Six line items on your invoice. One platform.
Everything below is a bill most floors pay separately. On DialGame.AI it's all covered by one transparent, all-in quote.
Market pricing varies by vendor and contract — your invoice is the only number that matters. Send it and we'll break it down line by line.
Live Operations Dashboard
- Real-time campaign stats
- Agents online · dials · contacts · sales
- Posted leads & abandon %
- Hopper count & leads per hour
- Man-hours · disposition breakdowns
- Sales window & production scoreboard
- Live refresh indicators
- AI daily huddle summaries
- AI Coach real-time objection handling
Floor Monitor
- On-call, ready, paused, wrap-up, logged-in
- Needs-attention alerts
- Long-pause detection
- Live queue visibility
- Abandon monitoring
- Broadcast tools & agent inbox
- Supervisor visibility for remote + in-office
Leaderboards
- Today · week · month · lifetime
- Top 3 spotlight cards
- Agent points & event counts
- Progress bars & rank history
- Cross-floor competition
- Remote-friendly culture building
Timesheets & Productivity
- Agent active count
- Billable hours · talk · wait · disposition
- Billable + non-billable breaks
- Idle tracking
- Logged total
- Sort by most billable hours
- Coaching & productivity analysis
Payouts
- Coin-to-dollar conversion
- Agent-level payout table
- Earned · spent · net coins
- Total payout & monthly views
- Exportable payout records
- Commission, bonus, store credit, or custom reward models
Coin Activity Ledger
- Every coin-changing event logged
- Earned · spent · net coins
- Agent · source · label · campaign · lead
- Filter by agent or source
- Export CSV
- Transparency, auditability, trust
White-Label Branding
- Your logo and colors across every screen
- Branded login and workspace for your agents
- Dashboards, leaderboards, and payout views wear your brand
- Customers and employees see your software — not ours
- Notifications and agent comms go out as you
- Looks like a platform you built in-house
The best platform for BPOs and remote teams.
Multiple teams, multiple sites, multiple time zones. Teams View and the Supervisor Monitor give you more visibility and accountability than walking the floor yourself.
Teams View
Every team's performance — live or historical
- Real-time dashboards for every team — agents active, dials, contacts, and sales
- Historical production by team, for any date range
- Drill down to each individual agent's production on every team
- Supervisors and roster counts per team, at a glance
Supervisor Monitor
Proof the leadership you hired — or the BPO you contracted — is actually doing the job
- Tracks how much your supervisors engage through coaching, barging, and whispering
- Hours logged in and minutes actively monitoring agents
- Time spent with each individual agent, any point in time
- If a supervisor isn't coaching or monitoring, the report tells you
- Records and transcribes supervisor interactions — so you know the time went to coaching, not weekend plans
- Insight that's better and more accurate than being physically present on the sales floor
How many of these are on your invoice right now?
Send us a recent invoice from your current provider. We'll break it down line by line — seat fees, minute overages, DID charges, support tiers, add-ons — and show you what the same floor runs on DialGame.AI. No obligation, and your invoice stays confidential.